Privacy Policy

Last updated: March 3, 2025

At Chronno 24 (“Chronno 24”, “we”, “our”, or “us”), we are committed to respecting and protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://chronno24.com, or interact with us in any other way, including purchasing products such as new, luxury, vintage, and pre-owned Rolex watches or other premium timepieces.

By accessing our Website, you agree to the practices described in this Privacy Policy. Please review this document carefully. We may update this Policy from time to time, and your continued use of our services constitutes your acceptance of those changes.

What Information We Collect

We collect personal data you provide directly to us and information automatically collected through cookies and other tracking technologies.

Information You Provide

  • Full name, email address, phone number, and shipping/billing address

  • Payment information (processed via secure third-party gateways)

  • Purchase history and account preferences

  • Watch model inquiries, customer service messages, or special requests

Information We Collect Automatically

  • IP address, browser type, device type, and operating system

  • Pages visited, time spent, referring URLs, and search terms

  • Location data (if permitted by your device settings)

  • Data from cookies and tracking technologies (see “Cookies & Tracking”)

How We Use Your Information

We may use your personal data for the following purposes:

  • To process and fulfill orders, including confirmations and invoices

  • To improve our website and customer experience

  • To personalize product offerings and promotions

  • To communicate regarding orders, returns, or inquiries

  • To protect against fraudulent or unauthorized transactions

  • To comply with legal obligations or enforce our Terms & Conditions

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in between visits

  • Store your cart items

  • Analyze site traffic and user behavior

  • Show relevant ads on third-party websites

You can adjust your browser settings to disable cookies, but this may impact your experience on our site.

Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Third-party service providers (payment processors, shipping carriers, analytics tools)

  • Legal authorities when required by law or to protect our rights

  • Advertising partners like Google and Meta to deliver targeted ads

  • In the event of a business transfer (merger, acquisition, etc.)

These third parties are only given access to the minimum data necessary to perform their services.

Your Privacy Rights

You have the right to:

  • Access or update your personal information

  • Request the deletion of your data

  • Withdraw consent for marketing communications

  • Opt out of cookies or targeted advertising

To exercise your rights, contact us at sales@chronno24.com or call (469) 305-2720.

Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption on our website

  • Secure third-party payment processing (we never store card details)

  • Strict access control within our organization

Please note, no system is 100% secure. We advise against sharing sensitive information via email.

Text Messaging & Mobile Notifications

By opting into SMS notifications, you agree to receive messages related to order updates, product alerts, or promotions. You may opt out at any time by replying “STOP”.

Standard message and data rates may apply.

Children's Privacy

Chronno 24 does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware of such a collection, we will delete the data immediately.

Do Not Track Signals

Our website currently does not respond to “Do Not Track” signals set in your browser.

Links to External Websites

Our website may link to third-party sites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies separately.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law.

International Data Transfers

Chronno 24 is based in Los Angeles, California. If you are accessing our services from outside the United States, be aware that your information may be transferred to and stored in the U.S., where privacy laws may not be as protective.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Chronno 24
5455 Wilshire Blvd #1714
Los Angeles, CA 90036
📧 sales@chronno24.com
📞 (469) 305-2720
🌐 https://chronno24.com

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