1. Online Orders

How do I place an order online?

You can place an order directly through our website www.chronno24.com. Simply select your preferred watch, click “Add to Cart,” and proceed to checkout. Our secure payment gateway will guide you through the process.

Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 2 hours of placement by contacting our customer support team. Once the item has been processed or shipped, cancellations will not be possible.

Do I need to create an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track your orders, save your preferences, and receive exclusive offers.

2. Shipping & Delivery

What shipping options are available?

We offer complimentary insured shipping across the United States via trusted carriers. Expedited shipping is also available at an additional charge.

How long does delivery take?

Orders are typically delivered within 3–7 business days, depending on your location and product availability.

Do you ship internationally?

At this time, Chronno 24 only ships within the United States.

3. Payments & Security

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and secure bank transfers.

Is it safe to shop on Chronno 24?

Absolutely. Our website uses industry-standard encryption to ensure your data and payment information are secure.

4. Returns & Exchanges

What is your return policy?

You may return your purchase within 7 days of delivery, provided the watch is unused, in original condition, and includes all packaging and documentation. To initiate a return, please contact us at sales@chronno24.com.

Do you offer exchanges?

Yes, exchanges are allowed within the return window. Contact our support team to begin the process.

5. Authenticity & Warranty

Are your watches authentic?

Yes. Every watch sold by Chronno 24 is guaranteed authentic and undergoes a thorough inspection before shipping.

Do your watches come with a warranty?

All new and pre-owned watches come with a 1-year Chronno 24 warranty. Some watches may also include manufacturer warranties.

6. Products & Availability

Do you sell only Rolex watches?

While Rolex is one of our specialties, we also offer a wide range of luxury timepieces including:

• Luxury Watches

• Vintage Watches

• Smart Watches

• Men’s and Women’s Brand Watches

Can I request a watch that’s not listed on the website?

Yes. We frequently source rare and hard-to-find models. Please email us your request at sales@chronno24.com.

7. Contact Us

Still have questions? We’re here to help.

Phone: (469) 305-2720
Email: sales@chronno24.com
Address: 5455 Wilshire Blvd #1714, Los Angeles, CA 90036
Website: www.chronno24.com