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Welcome to Chronno 24’s Help Centre. We’re here to assist you with all your queries related to online orders, shipping, payments, returns, and more. If you don’t find the answer you’re looking for below, please feel free to reach out to us.
What is Chronno 24?
Chronno 24 is a premier destination for buying new, pre-owned, and vintage luxury watches. We specialize in Rolex and other renowned watch brands for both men and women, offering a carefully curated collection of timepieces, including smart watches.
Where is Chronno 24 located?
Our headquarters is located at:
5455 Wilshire Blvd #1714
Los Angeles, CA 90036, USA
How can I contact Chronno 24?
You can reach our customer service team through the following channels:
📞 Phone: (469) 305-2720
📧 Email: sales@chronno24.com
What types of products do you offer?
We offer a wide range of luxury timepieces, including:
New Rolex Watches
Pre-owned Rolex Watches
Luxury Watches (Various Brands)
Vintage Watches
Men’s Brand Watches
Women’s Brand Watches
Smart Watches
Are all the watches authentic?
Yes, every watch sold by Chronno 24 is 100% authentic and undergoes strict quality and authenticity checks before being listed for sale.
Can I sell my watch on Chronno 24?
At the moment, we are focused on providing a curated collection of luxury watches. For inquiries related to selling, please contact us directly at sales@chronno24.com.
What payment methods are accepted?
We accept secure payments via major credit cards, bank transfers, and select financing options. All payment transactions are encrypted for your protection.
Can I track my order?
Yes. Once your order has shipped, you’ll receive a tracking number via email to monitor your package until it arrives safely at your doorstep.
What is your return policy?
Returns are accepted within 7 days of delivery, provided the watch is unworn and returned in its original packaging. Please review our full return policy or contact us for more details.
Do you offer international shipping?
Yes, we ship globally. Shipping charges and delivery timelines vary depending on the destination.
How long does shipping take?
Domestic orders typically arrive within 3–7 business days. International orders may take 7–14 business days depending on customs and location.
Is shipping insured?
Absolutely. All Chronno 24 shipments are fully insured to protect your valuable purchase.
Do the watches come with a warranty?
Yes. All new and pre-owned watches come with a warranty. Warranty duration and terms vary by brand and condition. Please refer to the product page for specifics.
How do I request service or repairs?
Please contact our support team at sales@chronno24.com or call us at (469) 305-2720. We’ll guide you through the next steps for servicing your watch.
If your question wasn’t answered above, feel free to contact us — we’re always here to help you make a confident and informed purchase.
🌐 Visit us: https://chronno24.com
📞 Call us: (469) 305-2720
📧 Email us: sales@chronno24.com
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